销售工程师实训心得体会

Sales engineer practical training experience


   从我坐上那趟高铁时,就注定这场广州之旅不会风平浪静。老家在浙江,读书在贵州,然而只身一人来到广州求发展,很多与我侃侃而谈的路人都对我表示不理解,但被理解的人生往往都掀不起什么波浪,那不是我想要的生活。   

    来到广州是我第一次真正意义上的踏入社会,跑过几天人才市场,从那些五花八门的公司与工作中很难找到自己真正满意的。广州亦盛是我无意中在网上投的简历,原本以为会石沉大海,但没想到无心插柳柳成荫,就这样我收到了来自亦盛的初试邀请,与钟姐的谈话很轻松很愉快,顺利来到了复试,面对包总等三位经理时,心中难免有些忐忑,但包总平易近人的性格让我在谈话中也渐渐进入了状态,把自己最好的一面展示给了他们,于是复试也顺利通过。

    这个开始令我觉得出乎意料的顺利,亦盛充满活力的工作环境和优越的待遇以及实实在在的保障,对我这种初入社会的应届生来说实在是最合适不过的发展平台,所以从一开始我就十分渴望这份工作。

    在培训的日子里,我十分欣喜地结识了五位志同道合的伙伴,大家都是应届生,指点江山,激扬文字,意气风发,对销售这份工作满腔热血,非常聊得来。但在开始电话预约这一步骤之后,我们才开始体会到这份工作或许没那么简单。还记得我打得第一个电话就碰到了一位比较不好“对付”的接线员,但还是努力让自己坚持了很久。确实挺有难度的,但我喜欢挑战。跟经理学习经验,跟伙伴分享经验,不知不觉自己的能力也有开始提高,去实战之前预约到了四家客户。

    实战当天,欧哥把我们送到松岗就放下了。这种场景好像那种生存游戏似的,很新奇充满干劲。几经周转找到第一家客户并且拜访完之后,个人感觉还挺不错,了解了很多客户需求,老板人也挺和气。出来后觉得还早,就开始有陌拜的想法,并将之付诸行动,成功拜访了两家,其中有一家也获取了一些有用的信息。在当晚的第一次会议中,欧哥觉得我们这一批的第一天表现是最好的,对其他几位伙伴也赞赏有加,但到我这之后对我批了一通,当时觉得好失落,也感觉到了危机感,所以我也认真听取了欧哥的建议并立志做一个改变。

    第二天是我们完整跑业务的第一天,我出去的很早,想着一定要比昨天做的好,那天虽然很累,但也算是完成了三家客户的指标,开会的时候欧哥虽然有说我比昨天好一点,但还是以批评为主,我真的挺想欧哥什么时候也能夸我一下的。我就是这样一个不服输的性格,第三天早上出了一个小插曲,我身份证掉了,当时有点小无助,也投入不了工作状态,决定花时间回昨天那里去找一下,就算找不到也能消除心理的疙瘩。结果还是没能找到,我就立马逼着自己进入工作状态,虽然浪费了上午的时间,但在下午也成功拜访了三家客户,其中有一家是上一家介绍的,就在楼下。生活给你挫折,但只要你不放弃还是会有惊喜的。第三天开会的时候欧哥总算对我的表现表示认可,那时心里真的挺开心,也证明了自己。最后一天我抽到的是东莞晶博光电,我用尽了各种办法,真的是千难万难,剧情也是大起大落,但我一直没放弃,最后也是由于一点小惊喜突破了那扇森森铁门,得到了拜访的机会。

    总的来说,这几天的故事太多太多了,只有真正的当局者才能体会到里面的艰辛、受挫、惊喜以及成功的喜悦。对于我的事业生涯来说,这一周的时间可能短的可以忽略不计,但这个开头又显得那么的浓墨重彩,我相信即使过去了五年十年,对于这几天的点点滴滴,我一定还能够如数家珍。

    销售这个行业给我最大的感受就是需要你能够坚持,坚持真的是世上一个最伟大的品质,有时候一位看起来拜访不到的客户但就是因为你多坚持了那么几秒,他就同意约见你了。坚持往往能够带来出乎意料的惊喜。第二就是要有耐心,要学会收敛控制自己的情绪。因为在工作过程中碰到的壁太多了,不是每一位老板都会热情的接待你,更多的是冷眼和嘲讽,你得学会忍受这些,拥有一个宽广的胸襟是做销售的第一步。第三要克服自己的心中的障碍,要做到收放自如。这也是比较难的一点,对于我们应届生来说,经常会因为碍于面子等原因而错过一些很好的机会,通俗来说就是要脸皮厚。第四要学会聆听,学会思考,在听的过程中抓住对方可能暗含的意思,往往就是你成功拿下客户的关键。先做人后做事,销售这份工作更多的是在推销自己。我要学的东西还有很多很多,要走的路也还有十万八千里,这不是一条康庄大道,而是一条崎岖小路,但我乐此不疲。

    在开始这段实战期之前,在来广州的动车上我就对自己说,我一定要留下来!我没有选择也没有后路。相比于其他的三位小伙伴,我从外省过来,在这份工作上付出的时间精力包括成本更让我没有后路可走,我也没想过给自己留后路。只要是别人能够通过的考验,我也一定能行,我要留下来也必须留下来!我每天尽量的去多打一点电话,多跑一些地方,尝试着比前一天做的更好,在听取欧哥的建议上不断的去做突破,也很欣喜的看到自己一点点的进步。我觉得没有人天生就适合跑销售,就像是一个新兵蛋子只有经历了炮火的洗礼才能成长为一名铁打的军人一样,我们也需要在一次又一次的“跑路”中积累经验,厚积薄发。

    这一周的确很辛苦,很艰难,有时候真的觉得好无助,好孤独。但万事开头难,咬咬牙,笑一笑也就过去了。这一周的经历将会是我一笔宝贵的财富。最后我想表明一下自己的立场,我很热爱也很渴望得到这份工作,或许就是这份强烈的欲望支撑着我走了下来.如果我能得到这份工作,我一定会对客户负责,对公司负责,对自己的事业负责!

 

   From the time I got on that high speed train, it was destined that this trip to Guangzhou would not be calm and quiet. Home in Zhejiang, study in Guizhou, but only one person came to Guangzhou to seek development, many and I kan and talk to the passers-by have expressed their incomprehension of me, but the life that is understood often can not make any waves, that is not the life I want.   

    I came to Guangzhou is my first real sense into the society, ran through the job market for a few days, from those various companies and work is difficult to find their own real satisfaction. Guangzhou Yisheng is my unintentional online resume, originally I thought it would sink into the sea, but I did not expect that the willow will grow into shade, so I received an invitation from Yisheng for the preliminary examination, and the conversation with Ms. Zhong was very relaxed and pleasant, smoothly came to the retest, facing the total package and other three managers, there was inevitably some apprehension in my heart, but the total package of approachable character let me gradually into the conversation, the best side of myself I showed my best side to them, and passed the review.

    The dynamic working environment, the excellent treatment and the real guarantee are the most suitable development platform for a fresher like me.

    During the training days, I was very happy to meet five like-minded partners, all of them were freshers, pointing out the mountains, exciting words, spirited, full of enthusiasm for the job of sales, very chatty. But after we started the step of telephone appointment, we began to appreciate that this job might not be so simple. I remember the first call I made was with a rather difficult operator, but I tried to keep myself going for a long time. It was really difficult, but I liked the challenge. I learned from my manager and shared my experience with my partner, and I didn't realize that I had started to improve my skills, and I made appointments with four clients before I went to the field.

    On the day of the actual battle, Ou sent us to Songgang and dropped us off. This scene is like a survival game, very new and full of energy. After a few turns to find the first customer and visit, personal feeling is quite good, understand a lot of customer needs, the boss is also quite pleasant. After coming out, I felt that it was still early, so I started to have the idea of strangers, and put it into action, and successfully visited two of them, one of which also obtained some useful information. In the first meeting that night, Ou felt that the first day of our batch was the best performance, and appreciated a few other partners, but to me after this on my approval, then felt good lost, but also felt a sense of crisis, so I also listened carefully to Ou's advice and determined to make a change.

    The next day is the first day of our complete business run, I went out very early, thinking that we must do better than yesterday, although very tired that day, but also considered to have completed the three customer indicators, the meeting, although Ou said I was a little better than yesterday, but still mainly criticism, I really want to Ou when I can also praise me. I am such a defiant character, the third morning there was a hiccup, I lost my ID card, was a little helpless, also can not put into work state, decided to spend time back to yesterday to find, even if you can not find can also eliminate the psychological lump. The result is still not found, I immediately forced myself into work, although wasted the morning, but in the afternoon also successfully visited three customers, one of which was introduced by the previous one, just downstairs. Life gives you setbacks, but as long as you don't give up there will still be surprises. The third day of the meeting when Ou finally recognized my performance, then the heart really quite happy, but also proved themselves. The last day I drew to Dongguan Jingbo Optoelectronics, I exhausted all kinds of ways, really is a thousand difficulties, the plot is also a big ups and downs, but I have not given up, and finally is also due to a little surprise breakthrough that Samson iron door, get the opportunity to visit.

    Overall, there are so many stories in these few days that only the real authorities can appreciate the hardships, frustrations, surprises and joys of success. For my career, this week may be negligibly short, but this beginning is so colorful that I believe that even after five or ten years, I will still be able to count all the dots of these days.

    Sometimes a customer who seems to be unable to visit but just because you insisted for a few seconds more, he agreed to meet you. Persistence can often bring unexpected surprises. The second is to have patience, to learn to collect and control their emotions. Because in the work process encountered too many walls, not every boss will be a warm reception for you, more cold eyes and ridicule, you have to learn to endure these, have a broad-minded is the first step to do sales. Thirdly, to overcome the obstacles in their own hearts, to be free to put away. This is also a difficult point, for our freshmen, often because of the face and other reasons and miss some very good opportunities, in layman's terms is to be thick-skinned. Fourth to learn to listen, learn to think, in the process of listening to catch the other party may imply the meaning, is often the key to your success in taking down customers. Doing things first, the job of sales is more in selling themselves. I have to learn a lot of things, there are still a hundred thousand miles to go, this is not a road, but a rugged path, but I am not tired of it.

    Before starting this practical period, I said to myself on the train to Guangzhou, I must stay! I had no choice and no back road. Compared to the other three partners, I came from the provinces, the time and energy I put into this job including the cost more so that I have no back way out, and I did not think of leaving myself a back way. As long as others can pass the test, I will also be able to do, I want to stay and must stay! I try to make more phone calls every day, run more places, try to do better than the day before, in listening to Ou's advice to continue to make breakthroughs, but also very pleased to see their own little progress. I think no one is born to run sales, just like a new recruit only after the baptism of fire to grow into a hardened soldier, we also need to accumulate experience in "running" again and again, and build up.

    This week is indeed very hard, very difficult, sometimes really feel so helpless, so lonely. But everything is difficult at the beginning, grit your teeth, smile and it will pass. This week's experience will be a valuable treasure for me. Finally, I would like to state my position that I love and desire to get this job, maybe it is this strong desire that supports me to go down. If I can get this job, I will be responsible for the customer, for the company, and for my own career!
*** Translated with www.DeepL.com/Translator (free version) ***

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